CUSTOMER ENERGY MANAGEMENT | LOAD
CONTEXT
Customers are making electrification decisions and pairing with self-generation if the cost and performance risks of utility service are too high. They are making these decisions and investments often in a manner disconnected from other grid planning efforts and in conflict with the utility business model. Their ability to access abundant energy is a key to the health of people and communities, and to our nation’s economic prosperity. But the industry struggles with internalizing the modern customer’s freedoms and energy-related decisions into a sustainable and whole-grid investment strategy.
LEADING THE CONVERSATION
The customer energy management session of the GRIDIRON Dialogues, (host and moderators to be announced) will de-mystify the customer decision-making process, compare and contrast a variety of mechanisms to better align customer and ratepayer investments, and explore the diversity of customer energy management solutions as an opportunity to support strong and sustainable industry expansion.
The future grid will be the very backbone of society - even more so than today. Building this system-of-systems requires no-regret investments and flexible designs.
Julia Hamm
